Privacy Policy

1. Introduction

Waleado ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, process, and safeguard information when you use our WhatsApp marketing platform, visual chatbot tools, and related services.

2. Information We Collect

When you create an account, connect WhatsApp devices, or launch campaigns, we collect:

• Account credentials (name, business email, password hash).
• WhatsApp session identifiers and encryption keys necessary to maintain device socket connectivity.
• Contact records, broadcast message content, and spintax variations configured by you.
• Transactional payment and billing details processed securely by third-party PCI-compliant providers (Stripe, SSLCommerz).

3. How We Protect Your Data

We do not sell, rent, or trade your contact lists or message content to third parties. All communication between your browser, our servers, and the WhatsApp bridge is encrypted using industry-standard TLS 1.3 and AES-256 protocols.

4. Data Retention & Deletion

You retain complete ownership of your subscriber data. You may export or permanently delete your contact lists, campaign logs, and WhatsApp session tokens at any time directly through your dashboard settings.

5. Contact Information

For any questions or privacy inquiries, please contact our Data Protection Officer at privacy@waleado.com.